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HP printer scanner error 13 can create huge hindrance that will be the real troublemakers in printing pages.There are many different models of HP printers which are used by the customers, and there are different errors displayed on the screen of the computer, and the meaning of those errors means that the printer is not working in the right way. There are different puzzles, and every puzzle has its solution. Here are the simple steps to remove HP printer scanner error 13. Hence the clients who are dealing with this error and are searching for the solution, so for all of them, here are the steps, so follow the steps gradually.


Apart from this error 13, there are many individual issues like error related to HP printer driver, HP printer paused point or HP printer ink problem and many more. Therefore, for any such type of failure or problem, you can contact HP Support where the experts of HP are ready to serve their customers.


Notable steps to remove HP printer scanner error 13

You are proposed to follow the given steps to fix HP Printer Error 13. With the help of these given steps, it will be effortless for you to get rid of the error 13. Therefore, follow the steps gradually.

Check the paper

The first step is to examine the entire path to check for the stuck piece of paper.

If you have gone through the above step and it does not work, then remove your printer’s paper tray and the toner cartridge to be safe.

Verify Paper Width Sensor Moving

Now it is meant to locate a paper width sensor and should confirm whether that it is moving freely or not.

Check Pre-feed Sensor Flag Moving

1. If the paper feed assembly has separated out, and then check that the pre-feed sensor flag is moving correctly or not.

2. After this, move to the top of the page sensor and then confirm that the sensor arms are moving freely there or not.

3. Note: Examine that the pre-feed sensor installed correctly or not.


Check Fuser Sensor and Jam


Next you have to locate the fuse sensor and examine the paper jam and attentivelysearch for the possible paper scrap stuck.


Replace the DC controller PCA


Then go for replacing the DC controller PCA. Now if the error comes often, then proceed further to the next step as mentioned below.

Put the Cartridge and Paper Tray


1. Next, put a piece of cardboard having the same width of the paper.

2. Cardboard leaving from the top cavity means you can end it.

3. After the above process, slowly release the cardboard from the bottom cavity of the printer. After that you have to put the cartridge and paper tray back into the printer and restart your device.


If after going through all these steps, the error does not fix, then do take help from the professionals by contacting HP Printer Helpline Number where experts will solve all your issues and are available 24/7 for you.

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